Skip to content

Lost for Words – What To Say (& Not) To Someone Who’s Grieving

When Amanda picked up the phone, nothing could prepare her for what she was about to hear. Her best friend’s little girl had drowned in the family pool.
There was a long pause. Grappling with her own shock and disbelief, Amanda realised there were no words. She couldn’t think of a single thing to say that would take the edge off the pain.
Throughout life, we are faced with grief and loss. Knowing how to respond when someone is going through a difficult time can make a difference.

HERE ARE SOME SUGGESTIONS AS TO WHAT YOU CAN (AND SHOULDN’T) SAY TO SOMEONE WHO’S GRIEVING

‘I’m here for you’ – A time of loss can feel very lonely. Often, because people are afraid of saying the wrong thing, we can unintentionally avoid spending time with our friends who have experienced tragedy. Just a simple: ‘I’m here for you’ can be all that needs to be said. The silent message is: ‘You’re not alone’ and that can mean the world to someone who’s going through a difficult time.

Don’t preach – Our natural tendency can be to try and ‘fix’ things with words of encouragement like ‘cheer up’ and ‘it’s for the best’ and ‘everything happens for a reason.’ These words have their place, but not necessarily right in the midst of grief. They can, in fact, do more harm than good in that moment.

Let your actions speak for you – In the words of Ronan Keating ‘You say it best, when you say nothing at all.’ After losing a loved one, daily chores can be neglected while making funeral arrangements and coming to grips with the loss. You can lighten the physical and emotional load by delivering a hot meal, doing laundry, cleaning the house, or mowing the lawn. It shows that you care, without having to stumble over your words, trying to find the right ones.

Keep it real – If you don’t know what to say, simply saying: ‘I don’t know what to say’ can be all that needs to be said. Your friend who’s experiencing loss is probably feeling the same way; struggling to articulate their own feelings and find ways to comfort themselves. Flowery words can miss the mark if they’re not straight from the heart.

Just listen – Sometimes being a listening ear is all that’s required. Let your friend do the talking and simply respond to them. Don’t feel that you need to fill in awkward silences with words. Just knowing they’re being heard and understood can help with the healing process.

grief

Permission Attained.
Written by Annette Spurr – Mum Daily

SEEKING HELP

Talk to your GP or a local counsellor if someone you know is going through a long and difficult grieving process. Search for a counsellor near you www.theaca.net.au
Lifeline Australia – Crisis support and Suicide Prevention 13 11 14

Share this:
Where to get help

24/7 Helplines
Lifeline: 13 11 14
Kids Helplines: 1800 551 800
Mensline: 1300 789 978
Beyond Blue: 1300 22 46 36
Headspace: 1800 650 890

Visit Abound to find a Christian Counsellor suited to your needs.

Related posts

A road under construction at sunrise, or a wide open highway through Australian landscape with warm light and a sense of invitation.

Build the Highway: Preparing Pathways for People to Return to God

June 11, 2026 | Counselling, Faith

Build the Highway: Preparing Pathways for People to Return to God There is a kind of need that is hard to ignore. We see it in the exhaustion of leaders, the anxiety of young people, the grief sitting quietly beneath the surface of families, the loneliness in our communities, and the spiritual confusion many people…

Read more
Aerial view of intersecting pathways across green fields, symbolising a mid-year pause, reflection and choosing the way forward.

2026 Is Approaching Half Time: Making the Second Half Count

May 27, 2026 | Faith, Featured Blog

Making the Second Half Count Ancient Paths, Deep Flourishing, and the Life-Giving Way Forward It’s almost half way through 2026—how did that happen? The year that once stretched out before us with possibility is already approaching its midpoint. For some, the first half of the year has brought momentum, clarity and growth. For others, it…

Read more
Abstract interwoven white geometric pattern representing complexity and Christian counselling formation

Faith, Psychology, and Formation in Christian Counselling

February 6, 2026 | Counselling, Faith

Learning to Hold It Together: Why Formation Matters in Christian Counselling Christian counselling is never just about learning techniques. It is about becoming a particular kind of person — one who can listen deeply, reflect wisely, and respond faithfully in the complexity of human lives. This commitment to Christian counselling formation recognises that who we…

Read more
An open interior door with light visible beyond.

Spiritual Formation, Fear, and Following God’s Call

January 24, 2026 | Faith

Ready to Change? Most people do not resist change because they are stubborn or unwilling. They resist because change asks something of them — emotionally, spiritually, and relationally. Often, the desire for change is present long before action follows. People recognise patterns that are no longer life-giving. They notice recurring struggles, emotional reactions, or relational…

Read more